Privacy Policy

Effective Date: [1/3/26]
Website: https://www.worcestersmallholder.co.uk

1. Introduction

Welcome to Worcestershire Smallholder. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or contact us regarding tractor hire and related services.

We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Worcester Smallholder is a sole trader business providing tractor hire and smallholding services.

Contact details:
📧 Email: tom@worcestersmallholder.co.uk
📞 Phone: 07765 520619
📍 Address: Newland Grange, Stocks Lane, Malvern, WR13 5AZ

3. What Data We Collect

We may collect and process the following personal data:

a) Information You Provide

• Name

• Email address

• Phone number

• Details about your enquiry, booking, or land/services required

b) Automatically Collected Data

• IP address

• Browser type and version

• Pages visited and time spent on the site

• Device information

c) Business Enquiry Data

When you request tractor hire or services, we may collect:

• Location of work

• Land details or requirements

• Booking and scheduling information

4. How We Use Your Data

We use your data to:

• Respond to enquiries and provide quotes

• Arrange and manage tractor hire services

• Communicate about bookings

• Improve our website and services

• Maintain records for business and legal purposes

Lawful bases for processing:

• Contract (to provide services you request)

• Legitimate interests (running and improving the business)

• Legal obligations

5. How We Share Your Data

We do not sell your personal data.

We may share your data with:

• Service providers (e.g. website hosting or email services)

• Accountants or professional advisers (where required)

• Authorities if required by law

6. Data Retention

We retain personal data only as long as necessary:

• To fulfil bookings and services

• To meet legal, tax, and accounting obligations

7. Cookies

Our website may use cookies to:

• Ensure the website functions properly

• Analyse visitor behaviour

• Improve user experience

You can control cookies through your browser settings.

8. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion of your data

• Object to processing

• Restrict processing

• Request data portability

To exercise your rights, contact us at:
📧 tom@worcestersmallholder.co.uk

You also have the right to complain to the Information Commissioner’s Office (ICO):
https://www.ico.org.uk

9. Data Security

We take reasonable steps to protect your personal data from:

• Unauthorised access

• Loss or misuse

However, no system is completely secure.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact

If you have any questions about this Privacy Policy or how your data is handled, contact:

Worcester Smallholder
📧 tom@worcestersmallholder.co.uk
📞 07765 520619
📍 Newland Grange, Stocks Lane, Malvern, WR13 5AZ